Question 1

Turn on two-factor sign-in (2FA)

Accepted Answer

Add a one-time code from an authenticator app to your sign-in, and keep your recovery codes safe.

Question 2

Sign in with a passkey

Accepted Answer

Sign in without a password using Face ID, Touch ID, Windows Hello or a security key.

Question 3

How identity verification works

Accepted Answer

Upload a document and a selfie in Settings → Verification. Approved documents raise your level and open withdrawals.

Question 4

Can't sign in or lost your 2FA device

Accepted Answer

Reset the password by e-mail, use a recovery code instead of a 2FA code, or sign in the same way you signed up.

Question 5

Change your password or e-mail

Accepted Answer

Change the password in Settings → Security and the e-mail in Settings → Profile.

Question 6

Your public profile and privacy

Accepted Answer

Choose a username, a photo and a bio, and decide whether others can see your positions and results.