Question 1

What we guarantee

Accepted Answer

Each commitment on the Guarantees page is enforced by the site's code or its live settings.

Question 2

How proof of reserves works

Accepted Answer

We publish what we owe members next to what we hold, with wallet balances read from public blockchains.

Question 3

Member reviews: who can write them and how they are checked

Accepted Answer

Only members who deposited and traded can write a review. A moderator checks each one; good and bad alike are published.

Question 4

How your balance is kept

Accepted Answer

Balances are kept in US dollars in a double-entry ledger; every trade is backed by collateral.

Question 5

Sponsored events and ads: what the marks mean

Accepted Answer

A "Sponsor" mark with a brand name means a sponsored event or hub; a "Promoted" mark means a paid banner or card. A sponsor never affects the result.